< back to Concepts
Marketing Concepts
#
PS-001

Anchoring

Psychology
the concept

The first number or reference point a buyer sees sets the scale they judge everything after it against, even when that first number is arbitrary.

When to use

On pricing pages, proposals and offers; when introducing a premium tier; any time the buyer has no clear sense of what something should cost.

Applies To
Owned
Paid
Email
In Action (the tape)

Showing the enterprise plan first; was/now pricing; a proposal that opens with the full-scope number before the phased option; listing the cost of the problem before the cost of the fix.

the ref's call
9

One of the most dependable plays in pricing and sales, B2B and B2C alike. Flagged when the anchor is a fake list price nobody ever paid.