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Marketing Concepts
#
PS-004

Authority

Psychology
the concept

People defer to credible experts and institutions. Signals of real expertise, credentials or endorsement lower the perceived risk of a decision.

When to use

For expert services, health, finance, B2B and any purchase where the buyer cannot judge quality on their own.

Applies To
Owned
PR
Earned
Search
In Action (the tape)

Certifications and licenses near the CTA; named expert reviewers; recognized client logos; published research; press mentions from respected outlets.

the ref's call
8

Strong in regulated, technical and high-ticket categories. Flagged when the authority is borrowed, bought or implied without permission.