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Marketing Concepts
#
PS-005

Commitment & Consistency

Psychology
the concept

Once people take a small, voluntary step, they tend to act consistently with it. A small yes makes the next, larger yes easier.

When to use

In multi-step funnels, onboarding, quizzes, trials and long sales cycles where the full commitment is too big to ask for at once.

Applies To
Owned
Email
Paid
In Action (the tape)

A two-question quiz before the signup form; free trial before paid plan; a short discovery call before the proposal; saving a cart or a wishlist.

the ref's call
8

A reliable funnel-design play in SaaS, ecommerce and services. Flagged when the small step is a trap that locks people in.